Termos do serviço

Last updated: March 12, 2026

OVERVIEW

Welcome to Pipa Cosmetics! The terms “we”, “us” and “our” refer to Pipa Cosmetics. Pipa Cosmetics operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Pipa Cosmetics is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or region of residence, or that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that colors or product appearance may differ depending on your screen, device type, and device settings.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be exactly the same as depicted in our online store.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Pipa Cosmetics reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Pipa Cosmetics confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as Pipa Cosmetics may be unable to accommodate cancellation requests after an order has been accepted.

If we do not accept, change, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided at the time the order was made.

Your purchases are subject to our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

Unless otherwise expressly stated, posted prices include VAT where applicable, but may not include shipping charges or any other applicable fees.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

You represent and warrant that:
(i) the payment information you provide is true, correct, and complete;
(ii) you are duly authorized to use the payment method provided;
(iii) charges incurred by you will be honored by your payment provider; and
(iv) you will pay charges incurred by you at the posted prices, including shipping charges and applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY

All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs procedures, force majeure events, or circumstances beyond our control.

Risk of loss and title for products purchased from us pass to you upon delivery of the products to the carrier.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and the design, selection, and arrangement thereof, are owned by Pipa Cosmetics, its affiliates or licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting any license or rights to you under any patent, trademark, copyright, or other intellectual property rights of Pipa Cosmetics, Shopify, or any third party.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control over.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which such tools are provided by the relevant third-party provider(s).

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites.

If you decide to access third-party websites, you do so at your own risk. We are not liable for any harm or damages related to your access to or use of any third-party websites, products, services, resources, or content.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Pipa Cosmetics is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Pipa Cosmetics.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Pipa Cosmetics, including any injury, damage, or loss resulting from purchased products or services.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed on our website. Certain personal information may also be subject to Shopify’s Privacy Policy.

By using the Services, you acknowledge that you have read these privacy policies.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including commercial use.

You also represent and warrant that:
(i) you own or have all necessary rights to the Feedback;
(ii) your Feedback does not violate the rights of any third party; and
(iii) your Feedback complies with these Terms.

We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

SECTION 13 - PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not use the Services:

(a) for any unlawful or malicious purpose;
(b) to violate any applicable laws or regulations;
(c) to infringe upon our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, insult, harm, defame, slander, intimidate or discriminate;
(e) to submit false or misleading information;
(f) to upload or transmit viruses or any malicious code;
(g) to collect or track the personal information of others;
(h) to spam, phish, scrape, crawl, or interfere with the security of the Services.

We reserve the right to suspend, disable, or terminate your access to the Services if we determine that you have violated these Terms.

SECTION 14 - TERMINATION

We may terminate this agreement or your access to the Services at our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

Any provisions that by their nature should survive termination shall survive termination, including but not limited to Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and Privacy Policy.

SECTION 15 - DISCLAIMER OF WARRANTIES

The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information.

Except as expressly stated by Pipa Cosmetics, the Services and all products offered through the Services are provided “as is” and “as available” without any representation, warranties or conditions of any kind, either express or implied, to the fullest extent permitted by law.

Nothing in these Terms excludes or limits any statutory rights that consumers may have under applicable consumer protection law.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Pipa Cosmetics shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or any products purchased through the Services.

Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is not permitted under applicable law, including applicable consumer protection laws in Belgium or the European Union.

SECTION 17 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Pipa Cosmetics, its affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable legal fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.

SECTION 18 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity of the remaining provisions.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms of Service and any policies posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Services.

SECTION 20 - ASSIGNMENT

You may not assign or transfer these Terms or any of your rights or obligations under them without our prior written consent.

We may assign or transfer these Terms and our rights and obligations without restriction.

SECTION 21 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Belgium.

Any disputes shall be subject to the competent courts of Belgium, without prejudice to any mandatory consumer rights under applicable law.

SECTION 22 - HEADINGS

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check our website periodically for changes. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.

SECTION 24 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@pipacosmetics.be.

Our contact information is:

Pipa Cosmetics
Filipa Morais Silva
Heirbaan 131
2070 Zwijndrecht
Belgium
Email: info@pipacosmetics.be
Phone: +32 466 16 78 71
VAT: BE0802502477